Our Store Locations

Nechells

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Storage Site A
180 Rupert St
Nechells
Birmingham
B7 5DT

Our Store Locations

Stechford

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92 Stechford Ln
Stechford
Birmingham
B8 2AN

BFS Building & Garden Supplies

FREQUENTLY ASKED QUESTIONS

What time are you open until?

We are open from:

Monday to Friday 7.30am - 5pm

Saturday 8am - 4pm

What is the lead time for delivery?

Lead time for delivery changes everyday, normally the time varies from 2-3 days 

However, if we get cancellations we may be able to get your delivery out quicker 

How much do you charge for delivery ?

Our local delivery charge is £12 on our tipper .

And our local delivery charge is £30 on the crane .

Deliveries further than our local radius are charged by the mile.

How can I pay?

There are a few ways of paying, one of the ways is by paying by bank transfer, you can do this when we are doing a delivery.

The second way of paying is when you are in store, this can be done by cash or card, whichever option is suitable for you.

Can we order over the phone or do we have to come into store?

When you are ready to place an order you can either come in to our depot and physically have a look at the products you are about to purchase and then place the order. Alternatively, you can give us a call on our landline and one of our staff will take your order over the phone and depending on the order size you can pay by bank transfer or cash on delivery. You can request a quote here on our website and we'll get back to you with availability and a final costing.

What do you specialise in?

We supply all building materials ranged from landscaping materials to bricks, blocks, aggregates, cement, fencing, timber etc 

We are the cheapest in landscaping materials such as porcelain, natural stone, slabs etc.

Do you do credit?

We do not currently offer credit.

Do you do cash on delivery or payment upfront?

Orders placed online have to be paid upfront.

Do you give an exact time for delivery?

We don’t give exact times for delivery as we are an all day delivery service, this is from 8am till 5pm.

I need to add some more items to my order, is this possible?

It is possible to add items to your order which has been placed depending on whether the lorry is full, if it isn’t then an add on can be completed.

Do we accept returns?

We only accept returns certain items if they are unopened and in the condition that they were purchased in. We do charge a 25% restocking charge for items being returned.

PLEASE NOTE: We don’t accept returns for turf, cement and post mix.

Do you offer a fitting service?

We do offer fitting services, if you want a job done then we can get one of our fitters to come and give you a quote for free.

Do you work out measurements for slabs etc?

If you need measurements worked out we can do this 

As long as you give us your length x width we can work this out for you for free.

Do you have different prices for trade customers

On certain products we do.

On other items like porcelain tiles, we do not change the price as we are already one of the cheapest in the market. Please call us to find out more.

NEED MORE INFORMATION?

CONTACT US FOR ANY OTHER QUESTIONS