Rock Face Gravel Board
Deliveries will require a signature
Deliveries are scheduled between 8 AM and 6 PM and necessitate a signature. Please ensure that someone is available at the delivery address to accept your order. Unsuccessful deliveries will result in a re-delivery charge of £30 per pallet or £30 per Local BFS delivery.
All deliveries are made to the kerbside or the nearest accessible flat surface. The decision to deliver on the driveway is at the discretion of Palletways or the BFS driver.
It is advised to inspect items upon delivery before signing for any potential damage, discrepancies, or missing items. Our Palletways and BFS drivers will allow ample time for you to do so.
In the event of any breakages, please mark it as ‘Damaged on Arrival’. Otherwise, the pallet courier will not accept responsibility for breakages. Kindly contact our customer services team within 48 hours of delivery, and they will be happy to assist in resolving any issues. Please refrain from installing any damaged or incorrect items, as we will be unable to replace or refund items that have been installed.
Please be aware that drivers are unable to dispose of packaging materials, including pallets. It is the responsibility of the customer to appropriately dispose of these items.
We strongly advise against scheduling builders or tradespeople solely based on delivery dates or timeframes. It is recommended that you receive and verify items from us before initiating any preparatory work. We cannot accept liability for any costs incurred due to delivery-related issues.
Customers should inform us of any accessibility challenges prior to placing an order.
If, for any reason, a customer wishes to return goods, a return and restocking fee will be deducted from the refund amount.
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5 Star Service
1700914082This is the number 1 place to source your building supplies, Jai gave me an amazing deal and was excellent in his service!Guys thank you so much saved me a ton!
1698419387Excellent fast and efficient service ,Ordered some fencing panels delivered next day ! Highly recommended.
1698213678The best place for materials great prices i use them for all my products great staff
1694260699We recently purchased Garden Fence and other related materials from BFS. The service we received from Jai was very professional and help. One of our Panel was damaged Jai went out of his way got the Panel replaced within the times he indicated
1693467972Porcelain tiles delivered as said and other bit and bobs very good at both stechford and the nechells branch have been dealing with both branches shout out to JaiRaj well mannered 👍definitely recommend
1693249450Porcelain patio is superb, delighted with it, couldn’t be happier. A building supplier that puts the customer first; such excellent service and quality. So much so we went ahead and purchased concrete and fencing also. Again good price and efficient delivery. Highly recommend.
1692947198Ordered hardcore and they were able to deliver it on the same day. Staff are friendly and will offer good advice if you’re unsure of something. Won’t hesitate to use them again God willing. Thank you.
1692906110Just been down to Nechells site was greeted with amazing customer service my order was perfect and exactly what I was looking for brilliant service would 100% recommend!!
1692904503First rate service, from help finding the perfect patio slab to super speedy delivery to great after sales. Really impressed and would highly recommend
1692737715Super helpful and efficient service. Went above and beyond to support me in getting the right tiles, bricks and all the other bits I needed. Was such a pleasant experience. Everything was delivered on time and staff were so helpful. I’ve already been back 4 times. Friendly amd helpful everytime.
1691879403Amazing staff and service,I needed some nice slabs for my garden and they sorted everything out, and they delivered all my goods within 2 days.Will definitely be using this company again.
1691861924Fantastic customer service father and son are lovely people love my new purchase I’m a happy customer will definitely recommend 😀 👍
1691610024What a great experience with BFS. Especially with William with a one to one direct contact through from placing my order to receiving it.Great service.
1691490377Great experience. I needed some sand and cement and got in touch with Jairaj who went above and beyond and arranged delivery the same day. Wish i had discovered these guys sooner. Thank you!
16880679421st class company, From initial contact to delivery of our chosen products. We are absolutely delighted with BFS and will definitely be our first point of looking for building/lanscaping products. We will use again and of course the value of products was the deal for us.Thank you BFS..Pete.
1687346374Wow! This place has everything for your building and gardening supplies. I went there first time and was very pleased that I found this place on Facebook. I saw some slabs that I liked and contacted the seller called Jairaj, who responded very quickly to my query. Jairaj offered me the best price that I couldn’t refuse. Jairaj kept great communication throughout the time of me collecting the slabs. Once I arrived at BFS I met Dilraj who was very friendly and helpful, Dilraj guided me to customer service to make the payment for my order. Dilraj loaded the slabs into the vehicle which was very kind of him and I am very pleased with the quality of the slabs i received. The staff are very welcoming and extremely helpful. I will be using them again and will definitely recommend this merchant!
1686673370Had a very positive experience buying from BFS and a special shout out to Jai for dealing with queries via their Facebook page, very helpful and friendly. Very satisfied customer and I will definitely be using you guys again. Thank u
1681852908Second time I’ve used this company, always polite and a Great service very friendly staff and well priced.Thanks again
1680008219Great, friendly and quick service.I ordered patio slabs with them directly for a great price and they were delivered the next day!Product looks really good and we’re excited to start renovating our garden! Very satisfied. Thank you 👍
1601411068Excellent quality materials shout out to ryan helpful guy on the yard makes the experience enjoyable always happy
1600265898Excellent Service.My 2year old broke through garden fence and needed a replacement urgently. Called BFS and man I spoke to was a gentleman and really helpful. Prices are excellent compared to everywhere else. Fence panels were delivered within the hour and delivery driver helped me fit. Life savers, now my garden is safe and I am so thankful. I recommend this company 💯%. Thank you so much .
1599300920Great customer service, needed one fence panel sorted within minutes and delivery on same day, Danny and Asa on counter were so helpful and friendly, would definitely use these guys again 10/10 thankyou
1593699698Great prices and service and very quick delivery would definitely use these again 👍
1590253816Friendly staff with great customer service..A wide variety of products at a reasonable price.
1586592043Great choice of products at a reasonable price. Very helpful staff. Thanks bfs.
1562584398Super customer service, I had a problem with some turf and it was sorted out straight away, the guy on the phone was really helpful even though he was busy with customers. We’ll done bfs Im impressed and will be returning customer.
1531471147Brilliant. Work well as a team. Didn’t ask for any fees until work completed. Thank you lads Josie & Peter
1525538250Spoke to H about some fencing I needed. He was brill sorted out the price and all the staff had some wicked customer service: waiting on my delivery but so far so good
1504358362Phoned to see if they had some turf-they delivered within 15 minutes of our call!Brilliant service!
1469656300First rate service from start to finish. The staff could not be more helpful, I also found them to be very professional, pleasant & more than willing to pass on their knowledge. They have a wide range of good quality products at a fair price.